FAQ's

Some customers frequently ask these questions. If we haven't answered your question here, please contact us through our Contact page.

 

What size paw print kit do I need for my pet?

Head over to our shop for details on what size is the best for your pet. Here, there is a guide for what size for the weight of your pet. This is an approximate size as every paw size is different but it is usually about right! If you are however, still unsure drop us a message and we can help, you even send a photo of your pet and we can tell you what size is best!

Can I make a paw print with my pet at home?

MyPetPawPrint kits are a perfect purchase that will arrive straight through your letterbox for you to use with your pets at home in their own comfortable environment. Our paw print kits come complete with instructions, unique pet-safe putty and a non-stick board to create the perfect paw print impression.

 

Can I fit two paw prints on one kit?

Our kits are designed for one paw print per kit. However, you can purchase a bigger kit for more than one print if you are wanting two prints together.

 

My dog moved whilst I was taking my print, so it hasn't printed very well. Can I do it again?

Yes! A great advantage of our putty over clay is that it can re-rolled a number of times! So, if you go wrong or you're not happy with it, you can just redo it!

Can I put my finished print outside on a memorial site?

Unfortunately, your finished print is not designed to get wet. It is a water based putty and will perish in damp conditions.

Can I paint my finished paw print?

Yes! Once you completely dry your print, you can colour, paint, or varnish it. You can colour it with felt tip pens or other ink based pens. If you are wanting to paint it, then an acrylic paint is best to use and this will help preserve your print too. You can also varnish it with any crafters varnish.

I want to hang my finished print, how can I do this?

This is an easy to answer question! You can do this by putting a hole through the top of your flattened circle after you have taken your print. This way, once your print has dried, you can place string or ribbon through the hole to hang it up.

My pet is unwell and I would like a paw print before they're no longer with us. Can you post out quickly?

We are sometimes given the sad news that our pet does not have long left with us. If you would like to purchase a paw print to remember them by at short notice, we do have options.

Our usual free post service is Royal Mail 48, but if you need your kit to arrive quicker then this then there is an option for Royal Mail 24 service. This usually arrives the next day in normal circumstances (however, this is not guaranteed), but it is a 1-2 day service. If you would like a guaranteed next day special delivery by 1pm with Royal Mail this is also possible and is an option on our delivery page.